Questions? We have answers.
We are here to help—and we’ll start with a classic answer—our routing number is 271186423.
Who Can Join Empeople?
Empeople Credit Union serves employees, contract employees and retirees of John Deere; John Deere dealerships, employees of a John Deere wholly-owned subsidiary or joint venture. Empeople also serves the communities of Cumberland and York counties, Maine, and the city of Bangor, Maine, and immediate family of a current member.
To become a member/owner, simply complete the online membership application. After we have received your application, we will review it for qualification. If qualified to be a member, one of our experienced Member Service Representatives will call you to set up the account to your specifications. You are required to deposit $5 for your share of membership in the Credit Union.
Once you join, you are a member for life. No matter where you live, where you work, or for whom – you can still enjoy the same great benefits and services of Empeople.
Contact Us
Call (800) 338-6739 or call/text (309) 743-1001
Visa Credit Card
Member Service (855) 779-1061
Activation (800) 631-3197
Lost/Stolen (855) 779-1061
PIN Selection (888) 886-0083
Debit Card
24/7 Member Service (855) 710-3059
Activation & PIN Selection Line (866) 985-2273
Additional Services
After Hour Loans (800) 270-6729
Bill Payment Support (888) 918-7427
Fax (309) 743-1100
Empeople Insurance Services (866) 599-2682
ATM Deposits
Depositing into an ATM is easy and convenient at a Empeople ATM. No fumbling for an envelope. Simply enter your cash or a check into the machine after following the onscreen prompts. Once your transaction is complete, your transaction record will include an image/picture of the check. If cash is deposited, an itemized listing of your denominations deposited will be included on your transaction record.
Cash deposits at Empeople ATMs are not held, however, you may experience holds at non-Empeople ATMs. ATM deposit that is subject to a two (2) business day hold includes checks over a member’s deposit limit and deposits made at non-Empeople ATMs. The amount released immediately is determined by your account relationship.
If you do not have access to our ATMs or offices, you may prefer to purchase a money order and then deposit it into your Empeople account via eDeposit.
Download our digital banking app from the app store to take advantage of eDeposit. To make the eDeposit simply log in to Digital Banking, select eDeposits and follow the onscreen prompts.
Online Forms
Online Forms
What are the services available to me as a member?
There are three major differences in Empeople versus other financial institutions.
- No Need to Stand in Lines: Our focus is to offer such innovative products and services that you can bank when it is convenient for you, on your schedule. Our members can complete most transactions through Digital Banking as well as other electronic methods.
- You Share in Our Financial Success: Our members share in our financial success through best in market rates and lower or no fees through our products and services.
- Measurably Superior Service: We survey our members on a regular basis to see how we are doing, and consistently, we rank over 90% in “very good” and “excellent” ratings. We have a Service Commitment around areas of service our members have told us that are important to them.
What we offer:
How can I deposit a check if I am not near a branch?
eDeposit is just one feature of digital banking. Digital banking is a lot like having a personal credit union branch right in the palm of your hand. You can check account balances, view recent activity, transfer funds, pay bills, track expenses, find the nearest ATM and, more to the point, electronically deposit checks into your account without moving an inch.
Depositing a check is easy. Simply use your phone to take a picture of the front and back of the check and transmit it to the Credit Union with an app that’s available in the Apple App Store and on Google Play.
Can I send a wire from my Credit Union account?
Yes! We make it easy and convenient, simply complete the Wire Transfer Form.
I just got married. How do I change my name on my accounts?
Congratulations! To change the name on your accounts, please complete our Name Change Form and return it to the Credit Union.
How do I change my address online?
Simply log into your account in Digital Banking and click the Black Setting Gear in the upper right corner of your screen. Next, select Change Address and follow the onscreen prompts.
If you are not a Digital Banking user, then please fill out the Contact Change Form and send it in to the Credit Union.
How can I order checks?
You may reorder your checks by logging into Digital Banking and selecting the orange gear wheel next to your checking account. From the menu, click on “Order Checks” or by calling (800) 338-6739.
Empeople Money Manager, a Personal Financial Management tool, brings together two important functions into one platform:
- Personal finance is your overall picture—from your earnings to your investments, and even including your long-term financial goals
- Money management is the day-to-day stuff—what you budget, how much you spend, and where your money goes
Need a budget? Then you need Money Manager!
Want to know how much money you have coming in and how much you are spending each month? Want a quick snapshot of how your money is being spent? Then you’ll love what Money Manager has to offer.
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